NEAT Landscapes Introduce
Serving the broader Central Illinois region, NEAT Landscapes is positioned to handle comprehensive projects that redefine a property’s aesthetic appeal and functionality. From the initial conceptualization of a landscape design to the final execution of complex hardscaping elements, they manage the entire process. This integrated approach ensures that the soft landscaping (plants, trees) and the hardscaping (stone, brick, pavers) work together harmoniously.
However, potential clients should be aware that the company has received specific, serious complaints regarding job site management and property respect. Two publicly available customer reviews detail issues concerning alleged property destruction, unauthorized storage of equipment and materials on a neighbor's yard, and subsequent delays in rectifying the damages. One reviewer stated, “They left my yard a complete mess and no luck with getting anyone to fix it,” while another noted, "Business owner has been beating around the bush for over a month now about coming to make things right." While the quality of the primary work (like a neighbor's wall) may be described as "decent," these significant concerns regarding project logistics and customer resolution are crucial factors to consider when selecting an outdoor general contractor. Due diligence and clear contractual agreements regarding site use and cleanup should be prioritized by any prospective Illinois client.
Despite the reported difficulties in site management, the firm’s focus remains on delivering the structural and design elements necessary for a high-end outdoor space in the Illinois climate. The range of hardscaping services they offer is extensive, aiming to provide a single contractor solution for large-scale outdoor renovations.
The contractor’s base of operations is:
- 208 Duell, Milmine, IL 61855, USA
The primary contracting services available to Illinois clients include:
- Comprehensive Landscape Design & Installation: Full-service planning and execution of new landscapes, ensuring a cohesive design from concept through completion.
- Hardscapes - Patios: Custom design and installation of paved patios using various materials to create durable and attractive outdoor entertainment and relaxation areas.
- Hardscapes - Retaining Walls: Construction of functional and decorative retaining walls, essential for managing slopes, controlling erosion, and creating tiered gardens on uneven Illinois terrain.
- Hardscapes - Walkways: Installation of paved or natural stone walkways to improve accessibility, define routes, and add structure to the landscape.
- Hardscapes - Fire Pits: Design and building of custom, permanent fire pit features, transforming outdoor spaces into year-round gathering spots.
- Ornamental Fencing: Installation of decorative and functional fencing solutions that enhance property aesthetics and provide boundary demarcation.
- Hardscape Specialization: Their strong focus on structural hardscape elements—Patios, Retaining Walls, Walkways, and Fire Pits—is a major highlight. This focus means they are equipped to handle the complex engineering and aesthetic requirements of permanent outdoor structures.
- Integrated Design Approach: By offering both Landscape Design & Installation alongside structural construction, they provide a single-source solution for clients who want a fully planned and unified outdoor space.
- Addressing Illinois Climate Needs: The ability to install durable retaining walls is particularly valuable in areas of Illinois with varying grades or soil conditions, offering necessary construction to prevent erosion and create usable land.
- Custom Outdoor Living: The installation of custom features like Fire Pits transforms a basic backyard into a high-value outdoor living area, a popular request among Illinois homeowners looking to maximize their property use across the seasons.
- Address: 208 Duell, Milmine, IL 61855, USA
- Phone: (217) 521-5689
- Mobile Phone: +1 217-521-5689
However, the decision to hire this contractor must be weighed against the significant negative feedback concerning their **professional conduct on the job site and post-project accountability.** For any Illinois resident considering NEAT Landscapes, it is worth choosing them *only* if you have:
- A Major Hardscaping Need: Their expertise in building permanent outdoor features is their clear strength.
- A Clear Contractual Agreement: Insist on a detailed contract that explicitly outlines and guarantees **job site boundaries, material storage locations, debris removal protocol, and a timeline for final property cleanup and restoration** of any disturbed areas, particularly those belonging to neighbors.
- A Dedicated Follow-up Plan: Establish a clear process for addressing any damage or necessary rectifications before final payment is made, ensuring you are not left to "pay out of pocket to another landscaping service to fix their mistakes," as one prior customer reported.
NEAT Landscapes Services
Landscaper
- Landscape Design & Installation, Hardscapes (Patios, Retaining Walls, Walkways, Fire Pits), Ornamental Fencing
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NEAT Landscapes Reviews
wall
★ 5★ 4★ 3★ 2★ 1I should have filed a law suit for destruction of property. Much easier to just fix it myself though. “Neat” landscaping was contracted by Swartz properties to rebuild a landscaping wall for my direct neighbor. While building that wall they used my yard for storing their equipment, storing pallets of blocks, and storing their massive pile of dirt they dug up…without permission. They left my yard a complete mess and no luck with getting anyone to fix it.
September 12 · C.J. KoehlerNot so “neat” landscaping did a decent job on my neighbors new landscaping wall. However, they completely destroyed my yard in the process. Business owner has been beating around the bush for over a month now about coming to make things right. I will be paying out of pocket to another landscaping service to fix their mistakes unfortunately.
September 12 · Christopher KoehlerNick and the guys are wonderful professionals who care about the end product and will ensure your satisfaction. Had the guys out to complete a deck and fence project and I couldn't be happier. All around great work and I would recommended them to anyone that is looking for some professional help with their yard, whether you need help with hardscaping or softscaping.
June 03 · Jim KirktonThe Neat Landscapes crew did a great job and delivered amazing results. The crew was professional and timely and left the work area immaculate!
February 12 · Pam JonesExperienced, fast friendly customer service.
January 05 · Craig Witts
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