Olive Grove Landscaping Inc

- 42W430 Burlington Rd, Elgin, IL 60124

For Illinois residents seeking to transform their property’s exterior, Olive Grove Landscaping Inc. presents itself as a specialized design-build general contractor focused entirely on the outdoor environment. While their core identity is rooted in being an award-winning Landscape Designer, Landscaper, and Lawn Care Service, their service array, particularly in complex projects like hardscape installation and drainage solutions, requires the full oversight and technical capacity of a general contractor. Since its founding in 1994, the company, with its deep roots in the Fox Valley Area, has emphasized custom, high-end design to create complete backyard escapes for residential and commercial clients across the Chicagoland suburbs.

The strength of Olive Grove Landscaping Inc. lies in its combined design and construction expertise, which is particularly evident in its approach to challenging yard issues. With civil engineering expertise at the leadership level, they position themselves as specialists in solving drainage problems—a common and critical concern for many Illinois properties. They offer a guarantee that their solutions will work, covering everything from installing French Drain Systems to comprehensive Drainage Solutions that protect homes and foundations from water damage. This integrated approach means clients can secure both an artistic landscape vision and a technically sound build from a single source, an important factor for local users tackling complex renovations.

The scope of their work is ambitious, covering everything needed to create a luxurious and functional outdoor living space, from installing an ornate Fire Pit or custom Stone Work to providing ongoing Landscape Maintenance. This broad capability means they are responsible for every phase of a project: initial custom design, material selection, quality construction, and post-installation support. They strive to be a comprehensive partner, ensuring the finished result not only meets aesthetic expectations but also performs correctly, especially regarding crucial elements like yard grading and water management.

However, users considering this company should be fully aware of the public feedback concerning project management and customer experience. Reports indicate a significant disparity between the promised high-end design and the service execution. Concerns frequently cite extreme disorganization, including projects taking months longer than contracted, constant delays with poor communication, and crews failing to show up when scheduled. Furthermore, clients have reported difficulties with the quality of the installation, particularly with drainage systems that were flawed and required multiple costly, frustrating repairs. Issues with administrative tasks, such as receiving inaccurate invoices and having to actively request contractually obligated credits, suggest a need for extreme caution and meticulous contract and billing review by potential customers.

Ultimately, while Olive Grove Landscaping Inc. promises custom designs and technical superiority, particularly with drainage, the volume of critical feedback concerning their reliability, customer service, quality control, and administrative practices should heavily influence any decision to engage their services for a major investment in an Illinois property.

Olive Grove Landscaping Inc. has strategically situated its headquarters to serve the broader Fox Valley and Chicagoland regions. This location supports their ability to dispatch crews and resources across a wide service area in Illinois.

• Primary Address: 42W430 Burlington Rd, Elgin, IL 60124, USA

• Service Area Focus: Services are concentrated in the Fox Valley area, including towns like St. Charles, Elgin, Glen Ellyn, and Elmhurst, serving the surrounding Chicagoland suburbs.

• Accessibility: For clients visiting the location, the facility offers a Wheelchair accessible parking lot.

Olive Grove Landscaping Inc. offers a complete range of services for outdoor design, hardscape construction, and property care, operating effectively as a general contractor for exterior renovations:

• Custom Design and Planning (Landscape Designer): This includes Custom Design for Backyard Landscape and Custom Landscapes, Design Build services for a cohesive project, Landscape Remodel work, and planning for complex Landscaping Project and Landscaping Needs.

• Hardscape and Construction: Installation of major fixed elements, such as Hardscape Installation, Stone Work, installation of Fire Pit features, Planter Box construction, and the overall management of Landscape Construction projects.

• Water Management and Drainage: Specialized services that are critical for many Illinois properties, including Drainage Projects, comprehensive Drainage Solutions, and the installation of technical elements like French Drain Systems.

• Softscape and Features: Installation of living elements, including Installing Plant material, and the design and construction of decorative Water Features.

• Property and Lawn Maintenance (Lawn Care Service): Ongoing support for the longevity of the landscape, encompassing Lawn Care Maintenance, Landscape Maintenance, and full Landscape Management plans.

• Outdoor Living Spaces: The creation and construction of integrated Outdoor Living Space areas, serving as a focal point for the property.

Based on their stated approach and customer experience data, the following highlights and cautions are relevant for Illinois users:

• Civil Engineering-Backed Drainage: A key feature is the technical specialization in drainage, with a civil engineer at the company's head, which theoretically provides a stronger guarantee and more sophisticated solution for persistent water issues compared to a standard landscaping firm. They offer complex solutions like French Drains, cisterns, and dry creek beds.

• Custom and High-End Design Focus: The company promotes award-winning, custom, customer-driven design work intended to create a unique backyard escape, drawing on its artistic and technical vision.

• Full-Service Continuum: They provide a complete end-to-end service, covering design, construction (hardscape/softscape), and ongoing maintenance, offering clients the convenience of a single contractor for all phases of a project.

• Significant Project Management Issues: Multiple customers report that the execution of projects is severely hampered by disorganization, with frequent, unexplained delays, a failure to adhere to schedules, and poor communication, resulting in project completion timelines extending over several months.

• Quality and Accountability Concerns: There are notable reports of installation flaws, specifically regarding the core offering of drainage systems that required multiple corrections, indicating a lack of quality control. Furthermore, customers claim the company is reluctant to acknowledge design flaws or stand behind its product and has complicated administrative and billing practices.

Illinois residents interested in a design consultation for their landscaping needs or drainage solutions can reach out to Olive Grove Landscaping Inc. directly:

• Address: 42W430 Burlington Rd, Elgin, IL 60124, USA

• Phone: (630) 681-1500

• Mobile Phone: +1 630-681-1500

For an Illinois client, what is theoretically worth choosing Olive Grove Landscaping Inc. is their specialized design-build capacity, particularly their engineering-backed approach to difficult drainage solutions. Their claim to be the "Landscape Masters" capable of creating complex, high-end, custom outdoor living spaces—complete with stone work, fire pits, and detailed planting—is a strong draw for homeowners with an ambitious vision. However, the decision must be heavily weighed against the consistent and serious customer feedback. If a client prioritizes a sophisticated design and is prepared to meticulously manage the contractor's schedule, scrutinize every invoice, and potentially deal with significant delays and execution issues, the design outcome might be achievable. For the majority of users seeking a reliable, smooth construction process and a partner that stands behind their initial quality, the widespread reports of poor organization, scheduling failures, and quality control problems suggest that exercising caution and potentially seeking alternative, more reliable general contractors in the Illinois area is a necessary due diligence step before committing to a costly, long-term Landscaping Project or Drainage Project.

Olive Grove Landscaping Inc

42W430 Burlington Rd, Elgin, IL 60124, USA