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D & D Brothers Landscaping ico

D & D Brothers Landscaping
- 711 Buckbee St, Rockford, IL 61104

Landscaper ★1.0

711 Buckbee St, Rockford, IL 61104, USA

1.0
As an update: there is no need to reach out to Diego. This is simply my review of the company experience I had.So, I hired Diego Bolanos and his company D & D Brothers Landscaping to do a big tree removal in my back yard. Diego had a great quote (but not too far off from another company), and was very communicative at first. He asked for half the amount down to begin the work. I gave him $600 cash. His company came out a couple of times, and did not complete work. Then, they came out and trimmed a couple of large branches, chopped some of it into large chunks and left. I reached out several times because communication had all but stopped and was told they needed a lift.I indicated several times that communication needed to improve and that if they felt that the job was too big they could just return my deposit. After a couple weeks I was told that they would return my deposit.Then, I was told that they would return a portion of my deposit, but not the whole thing as they had done some trimming. We argued about this because I was originally told the entire deposit would be returned. We agreed on a return of $400 of my $600 deposit. (He did not have a contract ready, but I wrote something up and had him sign it when he came for the deposit.)I was told multiple times that the deposit was coming. He would drop it off, he would send it to me via Zelle. Nothing was ever returned.My dad ended up taking on the contact of Diego to try to make arrangements for the return of our deposit, or an agreement of some kind. He lent me the money to begin with and I was getting more and more frustrated every time I spoke to Diego.My last conversation with Diego did not end well- I was angry, trying to get at least some of the funds recovered.It is my understanding that he is now promising my Dad that he will return the money "today" everyday, and that it has not been done.Materials were left in my yard, big logs & a branch were left in the yard. My 15 year old did the dirty work and picked everything up. He moved the ladder into the garage. Today I had the contracted climber indicating that I was withholding his ladder and that I was being shady. I told him that I was NOT withholding his ladder, that we moved it so that my son could mow and clean up the yard. (this was a conversation on my ring camera) my son opened up the garage today when he got home from football so the climber could get his property. Which he has done. He has also indicated that he was not paid for the work he was contracted to do- but that's between them.But I'm still frustrated. Diego was hired mid-July. The ladder was left 7/29, when some of the branch was cut into large logs. Before that, they were there7/21 to cut the branches, and for about 10 minutes on 7/18. Diego picked up my deposit at 8:35pm on 7/17.The job quoted was for a full tree removal and as much of the trunk as possible. It is a HUGE tree.Diego was a newer business owner with several friends of friends on facebook. I am a firm believer in supporting small business, especially minority owned businesses, and even more than that- young entrepreneurs who are trying to keep skilled labor alive.I have every photo saved as well as ring camera footage and our conversations. (Ill post pics of how my yard was left and what my son cleaned up in the comments)Be aware of this company, and ensure that there is nothing left to question as we still do not have resolution.Also- I hired a great tree company yesterday- they're at the house right now taking care of business! - Jessica Cimarrusti
D & D Brothers Landscaping Overview Intro Services Photos Location Reviews

D & D Brothers Landscaping Introduce

D & D Brothers Landscaping is a local company based in Rockford, Illinois, that presents itself as a comprehensive provider of landscaping, yard maintenance, and hardscaping services. The business, associated with owner Diego Bolanos, is positioned to serve the residential and commercial property owners across the region who are looking to enhance or maintain their outdoor spaces. In the highly competitive field of home improvement and property management in Northern Illinois, the success of a business often relies on strong customer relationships, clear communication, and the consistent delivery of promised work.

This enterprise, categorized primarily as a Landscaper, offers an extensive menu of services ranging from routine lawn care and gardening to highly technical installations such as artificial turf, retaining walls, and complex yard drainage solutions. The breadth of their stated capabilities suggests a strong ambition to be a full-service provider for nearly every outdoor need an Illinois property owner might encounter. Given the importance of supporting new and small businesses, particularly those owned by young entrepreneurs like Mr. Bolanos, many local clients are often inclined to offer their patronage to companies like D & D Brothers Landscaping.

However, potential customers performing due diligence must be aware that the public data available for D & D Brothers Landscaping contains highly critical and specific feedback regarding business practices and project execution. As a factual report for the local Illinois community, this article must transparently present both the company's stated offerings and the severe, unresolved issues detailed in recent customer reviews. The following sections will first outline the company's stated services and location, before dedicating a final, essential block to the serious cautionary points raised by former clients.

Location and Accessibility

D & D Brothers Landscaping operates out of an address in Rockford, Illinois, a location that facilitates service deployment across the city and surrounding Winnebago County region. This geographic base is essential for a landscaping service, ensuring crews can respond to maintenance and installation needs in a timely manner.

  • Primary Address: 711 Buckbee St, Rockford, IL 61104, USA.
  • Local Service Range: Being centrally located in Rockford allows the company to efficiently cover local residential areas and commercial sites needing groundskeeping, hardscaping, or large-scale projects like yard grading and sod installation.

Services Offered

The scope of services D & D Brothers Landscaping states it provides is extensive, covering both aesthetic improvements and critical structural and maintenance needs for a property's exterior.

  • Hardscape & Construction:
    • Driveway or walkway paving, including stone and concrete masonry.
    • Construction of retaining walls and outdoor steps.
    • Hardscaping and rock/stone landscaping design and installation.
  • Lawn & Soil Management:
    • Yard grading, resloping, and comprehensive yard drainage solutions.
    • Sod installation, grass seeding, and hydroseeding techniques.
    • Lawn care, groundskeeping, and overall landscaping maintenance.
  • Design & Installation:
    • Full landscape design, including green, desert, lawn, and tree landscaping.
    • Installation of artificial turf.
    • Garden design and decorating services.
    • Landscape installations and landscape management.
  • Specialty Landscaping:
    • Walkway and driveway specific landscaping treatments.

Features / Highlights

Based on the information available and the account from a former customer, D & D Brothers Landscaping possesses several factual attributes that distinguish its market position.

  • Local Business Status: The company is a locally based entity in Rockford, IL, providing services specifically to the Illinois region.
  • Extensive Service Catalog: The firm offers a wide variety of services, positioning itself as a comprehensive contractor capable of handling diverse projects from basic lawn care to complex masonry and grading.
  • Initial Communication and Pricing: The owner, Diego Bolanos, was reported to be "very communicative at first" and provided a "great quote" that was competitive with other area companies.
  • Commitment to Small Enterprise: The owner is a "newer business owner" and is identified by the reviewer as a young entrepreneur and a minority business owner, representing the type of local enterprise many citizens are keen to support.

Contact Information

For inquiries or scheduling, D & D Brothers Landscaping provides the following contact methods:

  • Address: 711 Buckbee St, Rockford, IL 61104, USA
  • Office Phone: (815) 245-4178
  • Mobile Phone: +1 815-245-4178

Important Considerations Before Choosing

It is imperative for potential customers in Illinois to exercise extreme caution and perform thorough due diligence before engaging D & D Brothers Landscaping. The public data includes specific, detailed accounts of severe operational and financial issues that directly contradict the expectation of reliable general contractor service. A review, provided by a client who attempted to hire the company for a major tree removal, outlines a very negative experience that remains unresolved.

Specifically, the following facts regarding business practices are reported:

  • Incomplete Work and Communication Breakdown: The job—a "full tree removal" for a "HUGE tree"—was never completed. After coming out a couple of times for brief periods (7/18 and 7/21), the crew performed only partial trimming (7/29) and then stopped, citing the need for a lift. Communication from the company reportedly "all but stopped," leading to customer frustration.
  • Unreturned Deposit and Financial Disputes: The client paid a $600 cash deposit on 7/17. Despite initial promises to return the entire deposit when the job proved too large, the owner then argued for retaining a portion due to the minor trimming completed. An agreement was made to return $400, but according to the customer account, multiple subsequent promises to drop off the money or send it via Zelle were not fulfilled. As of the time of the review, the $400 had still not been returned, requiring the customer’s father to intervene in an attempt to recover the funds.
  • Lack of Prepared Contracts: The customer noted that the owner "did not have a contract ready," requiring the client to draft a simple agreement for the deposit exchange. This lack of formal documentation is a major risk indicator for any construction or landscaping project.
  • Work Site Cleanliness and Subcontractor Issues: Large logs and branches were reportedly left in the yard, necessitating clean-up by the customer's 15-year-old son. Furthermore, the ladder left at the site by an independent contracted climber was recovered only after a dispute and was accompanied by an allegation that the climber himself had not been paid by D & D Brothers Landscaping for his work.
  • Extreme Caution Advised: The customer explicitly warns, "Be aware of this company, and ensure that there is nothing left to question as we still do not have resolution." Another reviewer simply labels the company as "scam artists."

Given these documented, serious allegations of incomplete work, unreturned funds, poor project management, and a complete breakdown of communication and professionalism, local Illinois residents are strongly cautioned to reconsider hiring D & D Brothers Landscaping for any project, particularly those requiring a deposit. Prospective clients should demand a comprehensive, signed contract outlining project scope, payment schedules, and refund policies before transferring any funds and seek verification of the company's ability to complete the required work and maintain clear communication throughout the process.

D & D Brothers Landscaping Services

  • Landscaper

  • Artificial turf installation
  • Concrete masonry
  • Desert landscaping
  • Driveway landscaping
  • Driveway or walkway paving
  • Garden decorating
  • Garden design
  • Gardening services
  • Grading & resloping
  • Grass seeding
  • Green landscaping
  • Groundskeeping
  • Hardscaping
  • Hydroseeding
  • Landscape design
  • Landscape installations
  • Landscape management
  • Landscaping design
  • Landscaping maintenance
  • Lawn care
  • Lawn landscaping
  • Outdoor step construction
  • Retaining walls
  • Rock landscaping
  • Sod installation
  • Stone landscaping
  • Stone masonry
  • Tree landscaping
  • Walkway landscaping
  • Yard drainage
  • Yard grading
  • Yard landscaping

D & D Brothers Landscaping Photos

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D & D Brothers Landscaping Location

D & D Brothers Landscaping

711 Buckbee St, Rockford, IL 61104, USA

D & D Brothers Landscaping Reviews

An average rating of ★1 from 2 user reviews.★ 5★ 4★ 3★ 2★ 1

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