TruGreen Lawn Care Introduce
For residents and commercial property managers throughout the Illinois region, achieving and maintaining a lush, weed-free lawn often requires professional-grade, science-based expertise. TruGreen Lawn Care, operating from their local Rockford branch, offers a wide spectrum of specialized services designed to enhance the health and appearance of your entire outdoor space. As a national leader with a dedicated local presence, TruGreen focuses on providing tailored solutions, offering everything from routine Fertilizing And Feeding to comprehensive Mosquito Control & Defense Treatment.
TruGreen’s approach to lawn care moves beyond simple mowing. It involves a detailed, scientific assessment of your turf’s unique needs, including soil conditions and grass type, ensuring that treatments like Custom Weed Control and Lawn Treatment applications are applied at the precise right time for maximum effectiveness in the Illinois climate. This commitment to a Healthy Lawn Analysis is the foundation of their service programs.
However, while the company promises customized solutions and guaranteed results, local users in Illinois have reported mixed experiences. Issues frequently raised by customers include inconsistency in scheduling, a perceived lack of thoroughness in service (e.g., technicians allegedly missing sections or spending insufficient time on the property), and communication challenges, particularly regarding account management and cancellation processes. These reports suggest that prospective clients should be proactive in communicating their specific needs and monitoring service delivery to ensure they receive the results promised.
TruGreen Lawn Care maintains a dedicated local branch situated in Rockford, Illinois. This branch serves as the central operational hub for services across a wide swath of Northern Illinois communities, including Rockford, Belvidere, Cherry Valley, and surrounding towns.
The physical address is 5667 Sandy Hollow Rd, Rockford, IL 61109, USA. This central location helps the team of specialists efficiently manage their routes for timely Lawn Application visits. The local presence is key to providing solutions that are truly "tailored" to the regional climate challenges, such as specific Lawn Diseases or insect pressures common to the area. While the nature of the service means most customer interaction takes place on the client's property, the local branch number ensures that direct communication with the Rockford team is accessible for scheduling and inquiries.
TruGreen Lawn Care is categorized as a comprehensive Lawn Care Service, Landscaper, and Tree Service provider, offering a multi-faceted approach to property maintenance that goes beyond the basic cutting of Grass Trimmed. Their offerings are generally packaged into structured programs with various levels of coverage.
- Lawn Treatment and Maintenance:
- Healthy Lawn Analysis and Customized Solutions based on individual lawn assessments.
- Fertilizing And Feeding programs, including Lime Application for soil health.
- Weed control and Custom Weed Control targeting broadleaf weeds.
- Aeration and Overseeding, including Spring Aeration, to break up compacted soil and promote growth.
- Lawn Mowing & Maintenance (though this is not always the primary focus, professional application of treatments is).
- Grass seeding and Sod installation consultation.
- Pest and Disease Management:
- Mosquito Control & Defense Treatment and Mosquito Repellent.
- Lawn pest control, including Grub Control, Fire Ant Control, and Japanese Beetle Control.
- Tick And Flea Control for outdoor areas.
- Insect And Disease Control for turf and Ornamental Plant life.
- Lawn Fungus and Lawn Diseases treatment.
- Tree and Shrub Care:
- Tree & Shrub Services and Total Tree Care.
- New Tree and ornamental plant health management.
- Specialized and Commercial Services:
- Commercial Lawn Care and customized plans for Commercial Property.
- Erosion Control and Vegetation Control.
- Landscaping Services and Landscape design consultation.
- Sports Turf Management expertise.
TruGreen Lawn Care promotes several core features and promises to its clients, though execution appears to vary based on local user feedback.
- Science-Based Programs: The company promotes a scientific, customized approach that includes an initial Lawn Analysis to build a unique treatment plan, using specially formulated products.
- Guaranteed Results: A key promise is that TruGreen will gladly visit the property as needed between scheduled visits to ensure customer satisfaction and address issues like persistent weeds or pests.
- Comprehensive Service Plans: Customers can choose from various packaged Lawn Program options (e.g., TruBasic, TruCore, TruPro) that bundle services like fertilization, weed control, Aeration And Overseeding, and Lawn-Damaging Insect Control.
- Specialized Pest Management: They offer targeted solutions for specific Illinois pests, including the popular Mosquito Control and Tick And Flea Control services, with the promise to reduce populations in just 24 hours.
- Total Property Health: Services extend beyond the turf to include Tree And Shrub Care, focusing on the overall aesthetic and health of the entire yard.
- Focus on Safety: The company advises customers to allow applications to dry before families and pets enjoy their lawns, indicating awareness of product safety protocols.
- Professional Staff: Many customers report positive interactions with individual technicians, praising some for their courtesy, professionalism, and effective application skills.
For Illinois property owners interested in starting a lawn care program or seeking specialized pest control treatments from the Rockford branch of TruGreen Lawn Care, you can reach them using the following contact details:
- Address: 5667 Sandy Hollow Rd, Rockford, IL 61109, USA
- Phone: (815) 874-6677
- Mobile Phone: +1 815-874-6677
Choosing TruGreen Lawn Care is primarily valuable for Illinois users who seek a comprehensive, year-round, program-based service covering fertilization, weed control, and specialized pest management, without the need for constant homeowner effort. The primary benefit of selecting a large provider like TruGreen is the access to scientifically developed products and structured, scheduled treatment plans that aim to take the guesswork out of maintaining a healthy lawn. The sheer breadth of their services, from grub control to total tree care, means you can potentially consolidate multiple outdoor maintenance needs with one provider.
However, potential customers in the Illinois area must weigh this comprehensive offering against the consistent reports of operational and customer service difficulties. If you choose TruGreen, it is worth being highly attentive to service dates, verifying that the entire property is treated, and actively following up on the guaranteed re-treatments promised when initial applications are unsuccessful against persistent issues like gnats or weeds. The company’s promise of a healthier, greener lawn remains the core value proposition, but local success hinges on maintaining clear, persistent communication to ensure the service delivery aligns with the promised quality and scheduling reliability.
TruGreen Lawn Care Services
Lawn Care Service
- Grass seeding
- Irrigation system repair & maintenance
- Landscape design
- Lawn mowing & maintenance
- Lawn pest control
- Weed control
- Yard work
- Aeration
- Aeration And Overseeding
- Commercial Lawn Care
- Commercial Property
- Custom Lawn Maintenance Plan
- Custom Weed Control
- Customized Solutions
- Erosion Control
- Fertilizing And Feeding
- Fire Ant Control
- Grass Trimmed
- Grub Control
- Health Lawn
- Healthy Lawn
- Healthy Lawn Analysis
- Home Improvement
- Home Lawn Care
- Insect And Disease Control
- Japanese Beetle Control
- Landscaping Services
- Lawn Aeration
- Lawn Analysis
- Lawn Application
- Lawn Diseases
- Lawn Fungus
- Lawn Program
- Lawn Treatment
- Lime Application
- Lime Treatment
- Mosquito Control
- Mosquito Control & Defense Treatment
- Mosquito Repellent
- Natural Lawn Care
- New Tree
- Organic Lawn Care
- Ornamental Plant
- Pest Control
- Sports Turf Management
- Spring Aeration
- Tick And Flea Control
- Total Tree Care
- Tree & Shrub Services
- Tree And Shrub Care
- Vegetation Control
TruGreen Lawn Care Photos










TruGreen Lawn Care Location
TruGreen Lawn Care
5667 Sandy Hollow Rd, Rockford, IL 61109, USA
TruGreen Lawn Care Reviews
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★ 5★ 4★ 3★ 2★ 1The worst service ever. I only wanted the them to spray for bugs. They promised me if it flies we kill it. I told him I had a severe reaction to gnats.They guaranteed they could kill the gnats and Mosquitoes, etc.every single time that they’ve come out I’ve had them come back out and re-spray. I called to cancel and they came back out again to spray and charged me. I was outside tonight and I got bit just watering my flowers. This is the worst by far lawn service for bug remediation ever. i’m disputing all the money I’ve paid except for the initial start up fee because I believed what they told me. I did not enter into a contract and I was promised a Service that I did not get. First time they came, my neighbor who is retired said they didn’t spray the backyard yet there was a sign in my backyard that said they did. my neighbor, said that the person a girl I believe was here less than five minutes.When I called and told them this, they did offer to come back out. I went to work late to make sure that they did both front back and my side yard. 3 to 4 days later I couldn’t even sit by my pool because at 4 o’clock you could just see swarms of gnats and little black bugs flying in the air. a few of of My coworkers had outside bug issues but hired other lawn services to remediate their bugs and said they’ve had wonderful wonderful results. Not the case with Tru Green very poor service. You don’t get what you pay for when you go to Tru Green. I will be hiring another lawn service for bug remediation next year. It will not be Tru Green. in hindsight the one thing I wish I would’ve done is read the reviews because they aren’t that great. my mistake, but it won’t happen again.
September 30 · Cyndi McGovernNot sure this is the correct location for the service, but as a company they are an overpriced, under performance organization.They don't show up when they are scheduled. They show up and don't do the full job. They say they can't do the lawn care when it rains, and then come when it is actually raining. They come and say they don't have the correct equipment to do the job. When you call they won't talk to anyone other than the person who made the arrangements, even if you are married. And then the lawn still has weeds that are worse not better. The manager actually came to my home, unannounced, and promised this would all be corrected. Well... months later still the same issues. Don't waste your money or your time for this headache. Some pictures before we had some yard massacre happen with needing a new water pipe. So, you'll notice that the yard looked decent in May, and that is before TruGreen or anything happened. It is now August and I have more weeds and in places I didn't have them before. And they've been out to use unsafe for pets products but they are not gone. They are worse. With? Ugh
August 19 · Beth WhitakerThis company wouldn’t stop harassing me after I went on the website to find out about a quote. They called multiple times a day, sent many emails, and then started showing up at my house. I have a friend who uses TruGreen in Janesville and she loves the services provided so I decided to give them a chance. It’s been a huge headache dealing with them since the beginning. To start, they came and did the first application and didn’t latch the gate to my backyard when they left. My dogs ended up getting out because of this. They also charged a lot more than what it was supposed to be. It was supposed to be 75% off first application. We paid for the bug control and that doesn’t even work. The other day I received a text message that the service was completed but they never showed up. I have cameras all around my property and I reviewed all of them and TruGreen was never there and then charged me $110. After calling the company the lady I talked to said “motion cameras don’t always pick up our workers.” I’m sorry, but my cameras pick up everything and send me notifications so there would be no reason why 6 cameras wouldn’t pick them up. The experience with this company hasn’t been good.
July 04 · Amber GoodeI have been a customer for over 5 years. This being my last. First off would be nice when I call the BRANCH number that is listed on your invoices/summaries that I could actually speak to someone from the branch and not someone over seas that I can barely understand. Second the amount of weeds we have in our yard is unacceptable. Try sending out a person after 3 pm for once so someone from my household is actually home and we can talk to a "LAWN PROFESSIONAL" Finally I opened up me email yesterday to see that TRUGreen sent me a bill for over $578.00 for a service that I did not REQUEST OR ASK FOR. What is wrong with you people? I prepay every year for every service I get. Someone from the local office called me and I explained that your company came out and performed a service I did not even ask for or request. I got no call or text letting me know this service was going to be performed or I would have called before the "LAWN PROFESSIONALS" came out. It is like my local contractor coming over and replacing my roof that I did not ask for. I have also contacted the BBB. I will not and AM NOT paying this bill. So if the general manager of TRUGREEN reads this.... shady way to run a business. Next year I will be calling the Weed Man. I
August 20 · Nicole JordiI am very pleased at the thoroughness of my serviceman’s work. I’m confident he covered the area well and applied to my entire lot. He stopped to discuss when he noticed the owner on site. He was very kind and professional.
September 05 · Sandy Erickson
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